R L Hayes Roofing & Repairs in Augusta, GA

They were quick to schedule and even quicker on the job...the repair looks good and took about an hr or less to complete. Had missing shingles over the dryer vent and parts of the back roof...shingles peeled back on the front of the roof near the peak...and some shingles that just needed to be hammered down a little, atleast i thought, but he replaced them...Only thing I didn't like was the fact that they didn't make contact with me before getting on the roof...whether call/txt or a knock on the door since I was home...just heard thumps from the other side of the house...assumed someone was trying to break in...I made it to the front door and looked outside and noticed their van...So yea, communication is definitely needed before hopping on a person's roof.

I want to thank sterling and the RL Hayes Roofing company crew for making this such a great experience replacing my roof. They were proficient and the communication in explaining how the whole process work was awesome. I highly recommend this company for any roofing issues you may be having.I know the owner have to be proud of his crew. I want to thank you guys again for a job well done.👍

R L Hayes did a great job on replacing my roof. They quickly came out to evaluate the issues I'd been having and gave me estimates for both the fixes themselves and a full roof job as my shingles were well worn out. The work was scheduled and completed faster than expected. I appreciate all their great work!

Quick to respond and complete repairs requested...only thing lacking was communication ..Dean stated he would contact me prior to starting and had agreed to use materials I had already purchased ...none of my request honored and next time I heard from him was an invoice being presented ...he then agreed to follow up...never heard from him....now I have a home needing full roof replacement and have to search for another company..ugh...used them again and they did excellent job this time so I am changing rating

UPDATE: I'm lowering my rating by a bit due to our latest experience. Last time, they came out quickly and got the job done immediately at a great price. I guess they're more busy these days. They came out quick enough, but having the repair done same day wasn't even an option (even though it was simple). The estimate was fairly high (so much so that we contacted another roofer for the job), but the scope of work could have been different, so we won't compare those. Most bothersome was the fact that they didn't even offer the option of a same day repair (like they did last time) and when I called the owner to see if this was possible, he never bothered to call back. ORIGINAL REVIEW Had a hole in my roof from a branch impaling the shingles. Called one roofer out and was quoted over $600 without the guy even getting up there, and told it would take a week for them to come out. Called RL Hayes Roofing for a second opinion. They arrived the next day, hopped right on the roof, quoted me less than one quarter what the other guys did, and had it done in half an hour. Nice guys. Very helpful.